Back to career page

Client Onboarding Specialist

  • Wrocław, Remote

  • 5 000 - 8 000 PLN net (B2B)
    4 200 - 6 700 PLN gross (UoP)

What challenges await you:

  • Provide training or resources to encourage effective use and adopt
  • Provide product demonstrations to users
  • Determining customer needs and expectations
  • Design personalised training to ensure customer success

To fulfil this role you will need:

  • Proficient English language skills at C1 level or above, demonstrating the ability to communicate effectively and understand complex concepts in English
  • Excellent verbal and written communication skills to effectively engage with clients and deliver training sessions
  • Demonstrated ability to confidently deliver online presentations/training to larger audiences, whilst understanding the dynamic nature of delivering training to a wider audience
  • Willingness to acquire knowledge of the Piwik PRO Analytics Suite
  • Previous experience in a customer facing or support role within a SaaS or technology company
  • Ability to explain complex concepts in a clear and concise manner
  • Familiarity with web analytics, marketing platforms or related technologies a plus

Want to know more? Get in touch with:

Agata Borowska


Wondering what’s in it for you?

Type of contract

Choose whatever fits you best: B2B, employment contract or civil contract.


Enjoy 26 days of paid holiday.

Sabbatical leave

Additional paid leave for those who have 5+ years of cooperation with Piwik PRO.

Internal trainings

Get a thorough understanding of our product, polish your technical and soft skills.

Self-development budget

Attend online courses, conferences and get certificates that will boost your career.

MyBenefit cafeteria

Perfect for all your sport, culture and shopping needs.

Private health insurance

LUXMED healthcare plan has your back whenever you need it.

Lots of space to get involved

Share your ideas, join cross-team initiatives or find your own way to contribute!

Flexible work conditions

Remote work plus lots of space for other arrangements to fit work around your life.