Users who are visiting your website. If a visitor generates more than one visit, we can consider the label of returning visitor.

Most analytics tools set cookies for all visitors to later identify new and returning visitors.

Metrics associated with visitors:

  • Visits/sessions
  • Page view
  • Average pageviews per session
  • Average time on page

Read more about how to keep your visitors in our blog post: Exit intent pop-ups: ins and outs of keeping visitors on your site


  • Piwik PRO Acquia award

    Piwik PRO recognized as the Emerging Partner of the Year by Acquia

    Organizations in regulated industries face a persistent challenge: they need sophisticated analytics and personalization to stay competitive, but must also meet strict requirements around data protection and user consent. For teams using enterprise digital experience platforms, this often means choosing between powerful marketing tools or compliance-first approaches. We’ve been working to solve this through our…

  • Banking website analytics for financial services: Tracking without compromising customer trust

    You don’t have to choose between insights and trust – modern banking analytics can deliver both when implemented correctly. This article explores best practices and recommended steps for banking website analytics, as well as ways to avoid common pitfalls to ensure compliance without sacrificing the quality of insights.