Optimize the customer journey where it was previously impossible
On-premise and private cloud storage options give you full control over your data. That allows you to safely analyze the digital user experience in more places, including post-login areas, banking and healthcare platforms, or SharePoint spaces.
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Get high-touch customer care and consulting
Our experts help you map your business goals into KPIs, handle deployment, set up tailored reports and get a grip on our product. And you can count on them whenever you need extra guidance.
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Don’t sacrifice data security and user privacy
Avoid analytics platforms that reuse your data in suspicious ways. Unlike Google Analytics, we don’t sell your data to advertisers. On the contrary – we give you the instruments to further protect user privacy and security.
Learn moreWhat you can do with Piwik PRO
- Analytics for web & mobile
- Analytics for product teams
- SharePoint analytics
- Tag management
- Single customer view
- Privacy compliance
Analytics for web & mobile
Get the complete picture of the user experience and customer journey. Understand user behavior on websites and apps, from public pages to post-login areas, such as patient accounts on e-healthcare platforms.
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Analytics for product teams
Collect data about any interaction with minimal coding. Improve products and optimize the experience at every stage of the user lifecycle.
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SharePoint analytics
Collect data about how employees work together and communicate on your intranet. Optimize the content and find new ways to encourage employee engagement and knowledge sharing.
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Tag management
Use one simple panel to manage all the tools in your marketing stack. Configure new tags and test new vendors with no involvement of IT teams.
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Single customer view
Consolidate your data sources to create a 360-degree single customer view. See all the information about users in one place to understand them better and make more informed decisions.
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Privacy compliance
Ask before you collect data. Respect user privacy and regulations all over the world. Collect and manage consents and data requests in one place to simplify compliance.
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What our customers say
Industrial lines insurer HDI Global SE uses Piwik PRO to optimize their marketing spend
“With Piwik PRO, we can accurately track the source of our conversions and invest our budget in the right online channels.”
THOMAS QUAST
ONLINE STRATEGY SPECIALIST AT HDI GLOBAL SE
Greiner AG uses Piwik PRO SharePoint Analytics to see important details of how employees use the intranet, details they couldn't get with built-in SharePoint Analytics
“Thanks to Piwik PRO Intranet Analytics we can manage our internal content more effectively and find areas that need improvement. It helps us identify the most engaged employees, so we can make the most of their potential and show appropriate recognition for their actions. We’re very satisfied with the product and our cooperation with Piwik PRO.”
PHILIPP KIRCHMEIR
IT APPLICATION CONSULTANT AT GREINER AG
SVC, operator of an electronic administration platform for the Austrian social security system, achieved a 12.8% increase in service quality with data-based optimization of the user experience.
“Our core goal is to optimize and increase the user experience based on data. Piwik PRO Analytics Suite combines all the necessary features to achieve this goal. From the analysis and evaluation of channels to target group segmentation and planning of suitable content, we now have a solution with which we can implement everything.”
GEROLD BRAUCHART
ESV PROJECT MANAGEMENT AT SVC
The Austrian Social Science Data Archive (AUSSDA) uses Piwik PRO Analytics Suite on their website to support growth and achieve GDPR compliance.
“For us as a relatively new institution, it is important to increase our visibility within the community. With Piwik PRO, we monitor the effectiveness of our marketing channels, so we can optimize our communication strategy and verify that we are using our energy for the right approach.”
DR. LARS KACZMIREK
HEAD OF AUSSDA
XS4ALL, the oldest internet service providers in the Netherlands, puts their customers’ security and privacy first with Piwik PRO Analytics Suite
“We started looking for a new tool because of security and privacy reasons. Because we didn’t want to share our customer’s data with third parties, especially those not based in Europe, Google Analytics wasn’t an option. Piwik PRO was the only platform that fully met our needs (…)”
ERIK VAN DER KOOIJ
HEAD OF DIGITAL AT XS4ALL
Candid, the world’s first marcom platform organization, offering a full set of modern media, creative and data agencies, partnered with Piwik PRO on their journey to full GDPR compliance
“We teamed up with Piwik PRO over two years ago, not only for our own platform, but also for our customers. We’re working side by side with Piwik PRO to make sure that our customers’ first-party data is properly collected and used. Candid’s philosophy is to be open and curious, working with Piwik PRO enhances this.”
GÉRARD GHAZARIAN
FOUNDER & CEO AT CANDID
TecAlliance, an independent service provider for the automotive aftermarket, uses Piwik PRO to optimize their product and improve user experience through analysis of behavioral data
“We need information about the way in which customers work and interact with our product. With the data collected from Piwik PRO, we can optimize our product to meet customer requirements and effectively allocate our development resources.”
DR. BARTOSCH BELKIUS
VICE PRESIDENT ANALYTICS AT TECALLIANCE GMBH
Three Palms Media, an American marketing agency, found Piwik PRO to be the perfect alternative to both Google Analytics and Matomo
“The main reason we switched to Piwik PRO was having everything managed by someone, not having to take care of the open source thing ourselves. Previously we had a lot of issues, which was stressful because sometimes we wanted to access our data and it wasn’t working, and it took up to a week to get things back on track. We don’t have to worry about that now and it saves us a lot of time and resources.”
INGO HAUPT
CEO AT THREE PALMS MEDIA
Piwik PRO blog
Where digital marketing professionals find advice on how to collect and analyze data in a privacy-friendly way
March 31, 2020
Keep tabs on your reports, better group content with new Piwik PRO Analytics Suite 12.0
With the new release on March 31, 2020, we’re excited to share the juicy bits of the Piwik PRO 12.0 upgrade. We’ll walk you through changes both big and small. Some of them are in response to our clients’ requests, while others are the outcome of brainstorming sessions, tests and our diligent work to deliver […]
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March 26, 2020
Web analytics vendors review & comparison sheet: which solution will be right for you? [UPDATE]
Are you racking your brain to find analytics software that will match your business needs? Then we’ve got great news for you. In our freshly updated comparison, you’ll find 5 of the most popular analytics solutions side-by-side for you to see the key differences between them and decide what’s your best pick.
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March 24, 2020
What are the causes of data discrepancies between Piwik PRO and other analytics platforms?
Your Piwik PRO reports state that you had 35,292 visits last month, whereas your other analytics software says that you had 27,540 visits. Why the big difference? Where do these data discrepancies come from? If you are using Piwik PRO and another analytics platform to source your stats, at some point you may notice slight […]
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