Piwik PRO Pricing

Piwik PRO offers a customizable BAA in the Enterprise plan, making it a suitable option for organizations that must comply with HIPAA. 

You can also use our special offer of a free 6-month trial of the Piwik PRO Core plan covered by a BAA. 
Our standard BAA is available under this link.

This offer consists of the following steps:

• Create a free Piwik PRO Core account: Complete the signup form and confirm your account via email. If you already have an active Core account, contact us.
• Sign a BAA with us: Download, fill out, and return the countersigned BAA to us before you start tracking your data. We’ll provide you with the download link after you create an account. 
• Test Piwik PRO for six months: Implement the tracking code, set up reports and dashboards, integrate your favorite tools, and explore the functionalities of our platform.
• Decide what to do next: After six months, upgrade to an Enterprise plan with HIPAA compliance, starting from $17,995/year, or close your account without any fees or charges.

Piwik PRO Analytics Suite allows organizations to safely collect and analyze PHI and ePHI, helping you provide an even better and more personalized patient experience while employing the highest privacy and security safeguards. 

By signing a BAA with us, you can safely send all types of PHI to your analytics setup. If you prefer, you can de-identify all PHI before sending it to our platform. Either way, you can ensure compliance with regulations. 

On top of a BAA, healthcare organizations can benefit from Piwik PRO through the following features: 

• Hosting on select HIPAA-compliant Microsoft Azure data centers located in the US
• 100% data control – Piwik PRO doesn’t share or reuse your data for its own purposes
• High-level privacy and security features (compliance with ISO 27001 and SOC 2 standards, including HIPAA certification)
• Granular data access controls to restrict data access only to authorized personnel
• Detailed audit logs to efficiently track data access and changes to the data collection configuration
• Integrated analytics, tag manager, consent management platform, and customer data platform
• User-friendly interface and customizable reports and dashboards
• Integrations with other platforms, marketing tools, data storage and more
• Personalized support and onboarding

Read more about how Piwik PRO keeps you aligned with HIPAA.

Actions in Piwik PRO Analytics Suite include visitors (or users of your product or app) doing something that is tracked, as well as background tasks performed by the platform.

The most common examples of actions are the following:

• Page view: a visitor visits a page
• Download: a visitor downloads a file
• Outlink: a visitor clicks the link to an external website
• Search: a visitor uses your internal search engine
• Custom event: a visitor performs a custom event
• Goal: a visitor completes a goal
• Loading a tag manager container
• Loading a consent manager window
• Uploading a line item
• Sending an API request

Find out more about how to calculate your number of actions.

If you approach the free action limit of the Core plan, you’ll have three options:

• Send fewer hits to your instance (e.g. unplug some domains or track fewer events).
• Choose an additional action limit of up to 5M and unlock the benefits, such as 25-month data retention, single sign-on (SSO), and more.
• Upgrade to the Piwik PRO Enterprise plan.

The price of Piwik PRO Analytics Suite depends on many factors, including:

• The number of modules
• Your monthly limit of actions
• Your preferred hosting option
• Your chosen SLA package

Contact us to get a quote for your Enterprise setup.

You can cancel or modify your subscription at paddle.net, our official payment system provider’s website. Verify your email address and follow the instructions provided by the platform. Once your subscription is canceled or modified, you’ll receive a confirmation from Paddle on our behalf. Note that all annual and monthly subscriptions renew automatically. To change your monthly subscription to an annual one (or the other way around), contact us.

Modules of Piwik PRO Analytics Suite are sold in the following sets:

• Analytics + Tag Manager + Consent Manager
• Analytics + Tag Manager + Consent Manager + Customer Data Platform

As each module is an integrated part of the suite, you can’t buy them separately.

The Terms of Services are available under this link.

Most likely – yes. Even if we don’t have an office in your region, we may have nearby business partners who can support you at each step of your journey with Piwik PRO Analytics Suite. To get more information, check our partner directory.