Piwik Cloud


Secure, cost-effective and reliable hosting for your Piwik that gives you full control and ownership of your data and privacy.

Within just a few clicks, you can have your very own Piwik service that is fully loaded with Piwik PRO features and continued ongoing user support to help guide you along the way.


Piwik cloud highlights

PIWIK ANALYTICS PLATFORM

Enjoy the power of your very own Piwik analytics platform. Track an unlimited number of websites, create any number of users and analyse your website’s data and information!

FULL SERVICE

You will receive assistance with configuration & setup and will always have the most recent and stable version of Piwik.

Data ownership

You are the sole owner of the data tracked by your Piwik service and you can request a full raw data dump at any time.

PRIVACY COMPLIANCE

Our strong Privacy Policy complies with EU and local law regulations and ensures that your users’ privacy is protected.

HIGH AVAILABILITY & REDUNDANCY

Your data tracking service will always be available thanks to our scalable, redundant infrastructure setup.

INFRASTRUCTURE MONITORING

We will monitor your Piwik platform 24/7 to ensure it runs smoothly without any interruptions. We will detect and rectify potential issues before they affect your service.

SERVER SECURITY

We implement high security standards and industry best practices to ensure your data is protected.

BACKUPS AND DATA PROTECTION

We’ll replicate your analytics data into multiple database servers and make daily backups to ensure your data is always safe.

TECHNICAL AND USER SUPPORT

We will provide ongoing support, advice and tips. We will also deliver fast, competent and clear responses that focus on solving any issues that you may face.

SERVICE LEVEL AGREEMENT (SLA)

Our maximum response time for critical issues is within 4 hours, so you can be sure that any problems will be resolved as soon as possible. 


PIWIK CLOUD pricing

After your 30-day free trial, your monthly payments will be calculated based on your traffic


Integrate piwik with

Shopify

Create a powerful online store with this awesome Ecommerce solution.

Big commerce

Loaded with Ecommerce features and trusted by online businesses worldwide.

Woo Commerce

The most popular WordPress Ecommerce plugin is full of amazing themes and features.

Learn how to integrate your Piwik Cloud with other apps

Frequently asked questions

Why should I use piwik cloud?

By using Piwik Cloud to host your Piwik service, you are avoiding the unnecessary hassle of storing and maintaining your Piwik service on your infrastructure. Your Piwik instance will be hosted on our reliable and secure servers and will be monitored 24/7. You will also have access to exclusive Piwik PRO services, like technical & user support, Premium Plugins, regular and automatic updates, and many more!

I have just signed up for the Piwik Cloud service. When will my account be ready?

Your account will be set up instantly and should be ready to go within 1 hour. If you haven’t received the email containing your access details after this time, please check your Junk folder. If the email isn’t in your Junk folder, then please contact us at support@piwik.pro.

What if I go over my data limit?

We will inform you when you have gone over your monthly data limit. You will also be provided with some options as to how you would like to handle the extra data usage in the future. If you are constantly going over your data limit, you could choose to upgrade your plan to increase your data limit. On the other hand, if you are only going over your data limit every now and again, maybe due to certain marketing campaigns, it might be more economical to just pay for the extra data when you need it. 

The payment will be due within 30 days from the end of the month when the overage was registered.

How can I be sure that Piwik Cloud is up to date?

We work closely with the Piwik core team to ensure that your Piwik Cloud service receives the most up-to-date version of Piwik as soon as the latest stable becomes available.

How many sites can I track with my Piwik Cloud instance?

There is no limit to the number of sites that you can track with Piwik Cloud.

How can I enable premium plugins on my Piwik Cloud?

For more information about how to add a Premium Plugin to your Piwik Cloud service, please see our Piwik Premium Plugins page.

I am missing certain functionality in Piwik. How can I get it?

We offer a wide selection of services that can add functionality to your Piwik service. Please see our Custom Development page for more information.

Can I cancel my account?

You can cancel your account anytime by sending us an email to support@piwik.pro. All your active subscriptions will be cancelled and services will expire according to their expiration dates. Please let us know whether you want to download a backup of the data before it gets deleted. 

CAN I MOVE MY SELF-HOSTED PIWIK SERVICE TO A PIWIK CLOUD PLAN?

Yes, you can. Simply order the Piwik Cloud service and then send us an email to support@piwik.pro. In the email, please state which version of Piwik you are currently using (e.g. 2.3.0) and the size of your current database. Our experts will contact you and schedule an appropriate date for the migration of your data. All of your historical data and information will be transferred over to your new Piwik Cloud service. The data migration process is included in the price of your Piwik Cloud service and all of our plans come with a 30-Day FREE Trial.

WHAT IS AN ACTION?

An ‘Action’ is counted every time you track a visitor’s activity with Piwik. The most common Actions are Page views, Downloads, Outlinks, Custom Events and Goals. Your Piwik Cloud pricing plan is reflected by the number of Actions your Piwik service registers each month. To check the number of Actions in your current billing period, just log into your cloud panel https://cloud.piwik.pro/ and view the Usage Rate, located under the My Piwik PRO tab.


Take Piwik Cloud for a test drive!
Try Piwik Cloud out for FREE for 30 days!

Start free trial now