Map the Customer Journey Across Web, Mobile and Secure Member Areas in a Privacy-Friendly Way

Piwik PRO Web Analytics: An on-premises and cloud solution guaranteeing full data ownership built for enterprises dealing with sensitive data

Enterprise Web Analytics: Diagram

With Piwik PRO Web Analytics you’ll be able to:

100% data ownership

Retain 100% data ownership for cloud & on-premises

  • Host Piwik PRO Analytics on your own infrastructure, in a dedicated private cloud, or take advantage of Piwik PRO Cloud services (with secure servers located in the US and Germany).
  • Regardless of the solution you choose, you won’t compromise data security and privacy, and you’ll remain the sole owner of your data. Your data is secure and none of it is ever sent to other servers or third parties.
Customer journey mapping

Create custom reports in seconds

  • Easily customize your reports in seconds, get new methods of visualization (including charts) and make informed decisions in minutes.
  • Create data-rich dashboards and segments, and build custom Piwik PRO reports even for websites and apps with 2 bln actions, removing any archiving limitations and performance issues. Learn more about Piwik PRO Custom Reports here

GDPR, HIPAA, Chinese and Russian Internet Laws compliance

Comply with the strictest privacy regulations (GDPR)

  • Adhere to the most stringent internal security policies and comply with all international privacy regulations.
  • We keep track of changes in legislation to make sure you adhere to data privacy laws including: GDPR, HIPAA, Chinese and Russian Internet Laws.
  • Collect visitor consent to respect user privacy and efficiently manage all data subject requests with Piwik PRO Consent Manager.

Secure member areas

Precisely map the customer journey

  • Build a holistic view of the customer journey, understand how your customers use your product and maintain their engagement across touchpoints, including in secure member areas.
  • Track activity across web and mobile with cross-device attribution. Use Piwik PRO to analyze product performance, user behavior, funnel performance, UX issues and user activity in secure member areas.

Check how Piwik PRO compares to other vendors:

Free Comparison of 5 Leading Web Analytics Vendors

Compare 40 Variables of Web Analytics Software: Piwik PRO, Google Analytics 360, Webtrends, Adobe Analytics, and Etracker Analytics

Open Exchange

Piwik PRO Marketing Suite allows us to gather more granular data about website visitors while having full privacy compliance. Piwik PRO’s customer success team ensures our system is fully operational and working at 100% efficiency.


With Piwik PRO Analytics you always get:

Hassle-free event deployment & management

Ad hoc instant, custom reporting

Don’t worry about archiving limitations and performance issues. Build data-rich reports, dashboards and segments in seconds to get custom reports even for websites and apps with 2 bln actions. Take advantage of new methods of visualization (including charts) and use custom reporting to make data-driven marketing decisions.

Create a Single Customer View

Get a complete picture of your customers. Combine data collected through Piwik PRO Marketing Suite to build highly accurate profiles of your customers and research user behavior patterns on the most granular level. Integrate first-party data from web analytics, your company’s CRM, offline sources, GDPR consent data, e-commerce transactional systems, forms, app data and other data sources.

Tracking users on secure member areas
Access to unsampled data

Capture user behavior in secure member areas

Reach secure member areas and transactional areas to get the whole customer journey, not just the pre-sign-in part. Benefit from the ability to break down user activity in those areas to specific users and use the findings to improve the user experience and user flow across secure member environments, or to detect potential issues and areas to optimize.

Let us walk you through all the functionalities of Piwik PRO Analytics and answer all of your questions