Map the Customer Journey Across Web, Mobile and Secure Member Areas in a Privacy-Friendly Way

Piwik PRO Web Analytics: An on-premises and cloud solution guaranteeing full data ownership built for enterprises dealing with sensitive data

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Enterprise Web Analytics: Diagram

With Piwik PRO Web Analytics you’ll be able to:

100% data ownership

Retain 100% data ownership for cloud & on-premises

Host Piwik PRO Analytics on your own infrastructure, in a dedicated private cloud, or take advantage of Piwik PRO Cloud services (with secure servers located in the US and Germany). Regardless of the solution you choose, you won’t compromise data security and privacy, and you’ll remain the sole owner of your data. Your data is secure and none of it is ever sent to other servers or third parties.

Customer journey mapping

Precisely map the customer journey

Build a holistic view of the customer journey, understand how your customers use your product and maintain their engagement across touchpoints, including in secure member areas. Track activity across web and mobile with cross-device attribution. Use Piwik PRO to analyze product performance, user behavior, funnel performance, UX issues and user activity in secure member areas.

GDPR, HIPAA, Chinese and Russian Internet Laws compliance

Comply with the strictest privacy regulations (GDPR)

Adhere to the most stringent internal security policies and comply with all international privacy regulations. We keep track of changes in legislation to make sure you adhere to data privacy laws including: GDPR, HIPAA, Chinese and Russian Internet Laws. Collect visitor consent to respect user privacy and efficiently manage all data subject requests with Piwik PRO Consent Manager.

Secure member areas

Capture user behavior in secure member areas

Reach secure member areas and transactional areas to get the whole customer journey, not just the pre-sign-in part. Benefit from the ability to break down user activity in those areas to specific users and use the findings to improve the user experience and user flow across secure member environments, or to detect potential issues and areas to optimize.

Canada

Piwik PRO is an amazing piece of software. We have selected it to provide web analytics to both our intranet and internet sites… The resulting implementation is perfectly integrated with our web environment both in terms of look and function. That level of integration would not have been possible with any other solution…

ÉTIENNE BEAULÉ CHIEF
APPLICATION PLATFORMS, GOVERNMENT OF CANADA

With Piwik PRO Analytics you always get:

Hassle-free event deployment & management

Hassle-free event deployment & management

Use a combination of Piwik PRO Analytics and Tag Manager to easily implement, manage and modify all sort of tags, trackers and marketing tools. Easily capture any additional data from your website and pass it to the web analytics platform with just a few clicks.

Tracking users on secure member areas

Reach secure member areas and transactional areas to get the whole customer journey, not just the pre-sign-in part. Benefit from the ability to break down user activity in those areas to specific users and use the findings to improve the user experience and user flow across secure member environments, or to detect potential issues and areas to optimize.

Tracking users on secure member areas
Access to unsampled data

Access to unsampled data

Benefit from data-sampling free web analytics and gain flexible access to raw data to create reports based on every piece of information relevant to your organization. Track user behaviour on secure member areas and transactional pages, map your data, segment and break down your customer behavior based on only accurate information.

Enterprise-ready

Let us walk you through all the functionalities of Piwik PRO Analytics and answer all of your questions

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