Map the Customer Journey Across Web, Mobile and Secure Member Areas in a Privacy-Friendly Way

Piwik PRO Web Analytics: an on-premises and cloud solution guaranteeing full data ownership built for enterprises dealing with sensitive data

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Enterprise Web Analytics
Cloud & On-Premises

100% data ownership for cloud & on-premises

Host Piwik PRO Analytics on your own infrastructure, in a dedicated private cloud, or take advantage of Piwik PRO Cloud services (with secure servers located in the US and Germany). Regardless of the solution you choose, you won’t compromise data security and privacy, and you’ll remain the sole owner of your data. Your data is secure and none of it is ever sent to other servers or third parties.

Privacy compliant features

Precisely map the customer journey

Build a holistic view of the customer journey, understand how your customers use your product and maintain their engagement across touchpoints, including in secure member areas. Track activity across web and mobile with cross-device attribution. Use Piwik PRO to analyze product performance, user behavior, funnel performance, UX issues and user activity in secure member areas.

Enterprise-level support

Comply with the strictest privacy regulations (GDPR)

Adhere to the most stringent internal security policies and comply with all international privacy regulations. We keep track of changes in legislation to make sure you adhere to data privacy laws including: GDPR, HIPAA, Chinese and Russian Internet Laws. Collect visitor consent to respect user privacy and efficiently manage all data subject requests with Piwik PRO Consent Manager.

SQL and HTTP API raw data access

Build a single customer view instantly

Combine data collected through Piwik PRO Marketing Suite to build highly accurate profiles of your customers and research user behavior patterns on the most granular level. Integrate other data sources into Piwik PRO Analytics: your company’s CRM, e-commerce transactional system, offline sources and GDPR consent data. Build highly accurate customer profiles and create a single customer view.

Hassle-free installation and configuration

Capture user behavior in secure member areas

Reach secure member areas and transactional areas to get the whole customer journey, not just the pre-sign-in part. Benefit from the ability to break down user activity in those areas to specific users and use the findings to improve the user experience and user flow across secure member environments, or to detect potential issues and areas to optimize.

What our clients say about us:

Government of Canada

Piwik PRO is an amazing piece of software. We have selected it to provide web analytics to both our intranet and internet sites… The resulting implementation is perfectly integrated with our web environment both in terms of look and function. That level of integration would not have been possible with any other solution…”

Étienne Beaulé Chief
Application Platforms, Government of Canada

Tag Management System integration
Tag manager integration

Tag manager integration

Piwik PRO Tag Manager is now embedded in the Piwik PRO Web Analytics platform. It lets you quickly install, configure and test new tags without involving your IT department. The integration allows you to easily capture any additional data from your website and pass it to the web analytics platform with just a few clicks.

Available on-premises or in your private cloud

Access to unsampled data

Benefit from all your analytics data. Access raw data to create reports based on every piece of information relevant to your organization. Track user behavior in secure member areas and on transactional pages. Map your data, segment audiences and break down your customer behavior based on only accurate information.

On-Premises or Cloud
Segment Activation
Segment Activation

SQL and HTTP API raw data access

Gain access to raw data at the session level. Piwik PRO Web Analytics allows you to export your raw data and securely place it in any business intelligence tools that your team utilizes. Use one of the integrations, the REST API or gain direct SQL access to your Piwik PRO database and combine it with almost any online data warehouse or platform. Integrate Piwik PRO with Tableau, or other data visualization tools and streamline your reporting by creating custom reports that are easily accessible in a single application.

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Hassle-free installation and configuration

Avoid the stress normally associated with system migration. Installing Piwik PRO involves inserting a single JavaScript snippet in your website, which won’t interfere with the user experience. It also includes a robust JavaScript API and a REST API, which provide smooth implementation and integration with your IT systems. What’s more, you won’t have to handle the deployment on your own – you will be assigned an experienced project coordinator who will make sure the deployment is as painless as possible.

User-friendly UI

Enjoy a user interface that is intuitive and truly user-friendly. We have built Piwik PRO Web Analytics based on the belief that great usability does not have to stand in opposition to advanced functionalities. Configure your reports and analyze the data in different contexts to gain a deeper understanding of your users and their behavior.

Piwik PRO – Secure at Every Level

Integration with Piwik PRO Marketing Suite

Synchronize your data from Piwik PRO Tag Manager, Web Analytics, Customer Data Platform & Personalization. Collect, manage, analyze and take action on your data in an efficient and privacy-compliant manner.

Get in touch with our team and discover what Piwik PRO can do for your organization.

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