Piwik PRO vs. Freshpaint
Both sign a BAA, but they solve different problems. Freshpaint controls what patient data reaches the tools you already use. Piwik PRO is the analytics platform itself. Compare both on HIPAA support, reporting, hosting and more.
| Freshpaint Enterprise | Piwik PRO Healthcare Enterprise |
|---|
General overview
| Privacy and security compliance |   | |
| Product capabilities |  | |
| HIPAA compliance |  | HIPAA compliance assessment extending the SOC-2 Type II audit |
| Action limit | Based on sales quote | 1B+ |
| Number of websites | Based on sales quote | Based on sales quote |
| Standard JavaScript tags and mobile SDKs | | |
| Custom domain | | |
| Price |  |  |
Modules
| Analytics | Upon integration with 3rd party Analytics | |
| Tag manager | Upon integration with 3rd party Tag Manager | |
| Customer data platform (CDP) | | Lightweight CDP called Data Activation |
| Consent Manager | | |
Hosting options
| Cloud | | |
| Private cloud |  | |
Analytics
| No data sampling by default | | |
| Possibility to enable data sampling for high-traffic properties | | |
| Advanced product analytics | GA4-dependent | |
| Mobile analytics | | |
| Custom attribution models | | |
| Conversion paths reports with custom channel grouping | | |
| Custom attribution reports | | |
| Time to conversion report | | |
| Path length report | | |
| Attribution model comparison tool | | |
| Attributes post-login conversions to the original marketing channel | | |
| Custom channel grouping | | |
| Campaign reporting |  | |
| Metasites | | |
| Advanced segmentation | | |
| Ecommerce analytics | | |
| Real-time reporting | | |
| User-centric reporting | GA4-dependent | |
| Event tracking | | |
| Goal tracking | | |
| Content tracking | | |
| Custom dimensions | | 25 for each scope by default, more on request |
| Website performance metrics | | |
| Single-page application (SPA) tracking | | |
| Unique visitor metric available for different reports & time ranges | | |
| Number of segments | n/a | unlimited |
| Access to raw data | | |
| Calculated metrics | | |
Analytics – mobile and app
| Android – Java | | |
| Android – Kotlin | | |
| iOS – Swift | | |
| iOS – Objective-C | | |
| Flutter | | |
| React Native | | |
| SPA – Single Page Application | | |
| PWA – Progressive Web Aps | | |
| AMP – Accelerated Mobile Pages | | |
Analytics – reporting speed & agility
| Post login areas tracking | | |
| Data processing | GA4-dependent | On the fly |
| Generating reports based on high traffic volume | GA4-dependent | On the fly |
| Data retention | 12 months | 25 months or more, depending on your contract |
Analytics – flexibility of standard & custom reports
| Native reporting | Limited | Advanced |
| Funnel analytics | | |
| Custom dashboards | | |
| Custom reports | | |
| Ability to customize any default report | | |
| Custom filters & segments for each report, dashboard & widget | | |
| Custom data grouping | | |
Analytics – integrations
| Easy integrations with BI tools (e.g. Looker Studio, Power BI, Tableau) | | |
| Google Search Console | | |
| Google Ads | | |
| Google Sheets | | |
| Shopify | | Native app available in Shopify App Store with easy setup, full-store coverage |
Analytics – data anonymization
| Anonymization techniques | | |
| Linking personal & anonymous data about visitors who provide consent later in a session | | |
Tag Manager
| Tag template library | | |
| Custom tags | | |
| Custom pop-ups | | |
| Content personalization (banners, ads & HTML elements) | | |
| Library of triggers & conditions | | Native tag manager |
| Tag Manager variables | | |
| Test & debug mode | | |
| Tag configuration import/export | | |
| Changelog | | |
| Privacy features (opt-out & opt-in) | | |
| Integration with Consent Manager | | |
| Integration with Analytics | | |
| Integration with Customer Data Platform | | |
Customer data platform
| Single customer view (SCV) | | |
| Personal (& sensitive) data onboarding | | |
| Cross-channel customer journey | | |
| Custom audience builder | | |
| Audience insights | | |
| Audience export | | |
| Audience activation (i.a. to Facebook Ads & Google Ads) | | |
| Webhooks | | |
| Data integration tools | | |
| Templates for custom activations | | |
Support & SLA
| Email support | | |
| User guides | | |
| Dedicated account manager | | |
| Service delivery manager | | |
| Personalized implementation & onboarding (on-site & remotely) | | |
| Dedicated training (on-site or remotely) | | |
| Analytics consulting | | |
| Custom development & integrations | | |
| 24/7 monitoring and incident handling | | |
| Support location | Global support availability with localized support teams to assist enterprise clients in different regions | Europe (GMT+1) |
| Guaranteed response time | | 4 hours |
| Cloud SLAs | | |
Privacy & security compliance
| Full data control | | |
| Sensitive data tracking | | |
| GDPR compliance | | |
| Cloud data residency | US | Selected data center: Germany, Netherlands, Singapur or the US |
| Private cloud data residency | Flexible cloud data residency options | One of 60+ Azure and AWS regions |
Data security
| Full server redundancy | | |
| ISO 27001-certified data centers | | |
| SOC 2-certified data centers | | |
| External security audits | | Yearly |
| SAML integration | | |
| Password policy | | |
| User management | | |
| User groups | | |
This comparison is based on the publicly available information gathered in September 2026.