Piwik PRO pricing
Built for regulated industries
Healthcare Enterprise
Privacy-first data, supporting HIPAA-compliance with a dedicated team behind it.
One BAA covering all 3 modules:
Analytics
Marketing data
Tag Manager
Safe tracking setup
Data Activation
Audience activation
Plan highlights:
HIPAA-supporting setup backed by a Business Associate Agreement
ISO 27001 and SOC 2 Type II certified infrastructure
Secure HIPAA-eligible hosting 
Dedicated technical support, implementation, onboarding & training
Starting from 1M actions monthly with no upper limit
25+ months of data retention to understand long-term trends
Connected sites and portals for accurate attribution
Audited: ISO 27001 • SOC 2 Type Il certified infrastructure
From
$30,000
/annually
Priced individually for your organization
Based on your traffic, use case, and compliance needs
Trusted by many healthcare organizations and universities across the United States
Analytics for HIPAA-regulated organizations
Helping healthcare providers, universities, and business associates improve
attribution and performance with HIPAA-supportive access controls.
One BAA, three modules supporting HIPAA compliance
No gaps in patient acquisition data, PHl stays protected
One platform for public and non-public tracking
Accurate attribution across connected sites and portals
Requires an appropriate BAA and compliant configuration – this setup doesn’t guarantee HIPAA compliance and involves additional configuration.
Enterprise
(BAA not included)
Enterprise scale and support, without compromising on privacy.
Included modules:
Analytics
Marketing data
Tag Manager
Safe tracking setup
Data Activation
Audience activation
Plan highlights:
Starting from 1m actions/monthl (no upper limit)
25+ months of data retention to understand long-term trends
Private or public cloud available
Dedicated technical support, implementation, onboarding & training
From
$25,000
/annually
Priced individually for your organization
Based on your traffic, use case, and compliance needs
Trusted by organizations around the world
Frequently asked questions
How are actions counted in Piwik PRO Analytics Suite?
Actions in Piwik PRO Analytics Suite include visitors (or users of your product or app) doing something that is tracked, as well as background tasks performed by the platform.
The most common examples of actions are the following:
- Page view: a visitor visits a page
- Download: a visitor downloads a file
- Outlink: a visitor clicks the link to an external website
- Search: a visitor uses your internal search engine
- Custom event: a visitor performs a custom event
- Goal: a visitor completes a goal
- Loading a tag manager container
- Loading a consent manager window
- Uploading a line item
- Sending an API request
Find out more about how to calculate your number of actions.
How will I know how many actions I’ve used?
Log in to your account, open the menu, and navigate to Administration > Account > Subscription to get an overview of how many actions you’ve used.
Are there any Piwik PRO representatives in my country/region?
Most likely – yes. Even if we don’t have an office in your region, we may have nearby business partners who can support you at each step of your journey with Piwik PRO Analytics Suite. To get more information, check our partner directory.
Does Piwik PRO sign a business associate agreement (BAA)?
Piwik PRO signs a BAA during the free trial period and in the Enterprise plan, making it a suitable option for organizations that must comply with HIPAA. Check out how Piwik PRO can support your HIPAA-compliance.
What security measures does Piwik PRO employ?
Piwik PRO’s security features include:
- ISO 27001 certification
- SOC 2 type II certification
- Regular external security audits
- Ability to create granular access permission levels
- Guaranteed uptime with 99% SLA
- Application security
- Secure hosting options
and many more. Read more about our privacy and security standards.
What happens if I exceed my limits for actions and/or domains?
If you exceed your monthly traffic limit, you will need to upgrade your licence to the next traffic tier. You will be charged the price difference between your current tier and the new tier, prorated for the remaining months of your Subscription Period, including the month in which you first exceeded the limit.
The upgrade is not automatic. Your Account Manager will contact you to arrange it.
Will the price of the service change on renewal?
Subscription fees increase by 4% each year on your subscription anniversary, unless otherwise specified in your contract.
How is my subscription billed?
Your subscription is billed annually in advance. For multi-year agreements, annual instalments are available.
Payment is due within 30 days of the invoice date, unless otherwise agreed in your contract.
What payment methods do you accept?
We accept wire transfers and ACH payments. PayPal is also available, subject to applicable transaction fees.
We do not accept credit card payments.