Matomo Community | Matomo Cloud | Piwik PRO | |
---|---|---|---|
Modules | |||
Analytics | |||
Tag manager | |||
Customer data platform (CDP) | |||
Consent & data request manager | |||
Hosting options | |||
On-premises | |||
Cloud | |||
Private cloud | |||
Analytics | |||
No data sampling by default | |||
Data sampling by request (allowing to process 1B+ actions / month) | |||
Advanced product analytics | |||
Mobile analytics | |||
Custom attribution models | |||
Conversion paths reports with custom channel grouping | |||
Custom attribution reports | |||
Time to conversion report | |||
Path length report | |||
Attribution model comparison tool | paid plugin | ||
Custom channel grouping | |||
Campaign reporting | |||
Metasites | paid plugin | ||
Advanced segmentation | |||
E-commerce analytics | |||
User-centric reporting | |||
Event tracking | |||
Goal tracking | |||
Content tracking | |||
Custom dimensions | 5 for each scope by default, more on request | 15 for each scope | 25 for each scope by default, more on request |
Website performance metrics | 1 | 1 | 8 |
Single-page application (SPA) tracking | |||
Unique visitor metric available for different reports & time ranges | |||
Number of websites | unlimited | 30 | unlimited |
Number of segments | unlimited | 100 | unlimited |
Access to raw data | |||
Calculated metrics | |||
Analytics – reporting speed & agility | |||
Database management system | obsolete / MySQL | obsolete / MySQL | modern / ClickHouse |
Data processing | preprocessing required | preprocessing required | on the fly |
Generating reports based on high traffic volume | 2 hours or more | 2 hours or more | on the fly |
Data retention | customizable | 6-24 months | 25 months or more, depending on your contract (cloud) or infastructure (on-premises) |
Analytics – flexibility of standard & custom reports | |||
Funnel analytics | paid plugin / | ||
User flow | paid plugin / | ||
Line chart | |||
Explorer | |||
Bar chart | |||
Flat table | |||
Custom dashboards | |||
Custom reports | paid plugin / | ||
Ability to customize any default report | |||
Ability to create custom visualization | |||
Custom filters & segments for each report, dashboard & widget | |||
Custom metrics & dimensions | |||
Custom data grouping | |||
Advanced drag & drop editor | |||
Analytics – integrations | |||
Data visualization tools (e.g. Tableau, Power BI, BigQuery) | |||
Google Search Console | |||
Google Ads | |||
Analytics – data anonymization | |||
Anonymization techniques | |||
Linking personal & anonymous data about visitors who provide consent later in a session | |||
SharePoint analytics | |||
Standard traffic reporting (pages, search, documents) | |||
Dedicated reports for SharePoint | |||
SharePoint social & newsfeed interactions | |||
SharePoint document libraries tracking | |||
Capturing custom SharePoint interactions | |||
SharePoint integration installation | manual | manual | fully automated |
SharePoint integration options | JS tag only | JS tag only | APP, WSP or JS tag |
Tag Manager | |||
Tag template library | |||
Custom tags | |||
Custom pop-ups | |||
Content personalization (banners, ads & HTML elements) | |||
Asynchronous tag support | |||
Synchronous tag support | |||
Library of triggers & conditions | |||
Tag Manager variables | |||
Test & debug mode | |||
Tag configuration import/export | |||
Changelog | |||
Privacy features (opt-out & opt-in) | |||
Integration with Consent Manager | |||
Integration with Analytics | |||
Integration with Customer Data Platform | |||
Customer data platform | |||
Single customer view (SCV) | |||
Personal data onboarding (including sensitive data) | |||
Easy data import through CSV file | |||
Data import through API | |||
Cross-channel customer journey | |||
Custom audience builder | |||
Audience insights | |||
Audience export (API & CSV) | |||
Audience activation (i.a. to Facebook Ads & Google Ads) | |||
Capturing form data | |||
Consent manager | |||
Customizable consent forms (modal & pop-up) | |||
User-friendly consent form editor | |||
Support for custom HTML consent form | |||
Collecting consents for the use of third-party tools | |||
Displaying consent requests for certain regions (e.g. EEA) | |||
Consent reminder widget | |||
Consent change & withdrawal widget | |||
Data subject request widget | |||
Data subject request admin panel | |||
Consent & data subject request history | |||
Consent performance statistics | |||
Zero cookie load | |||
Support & SLA | |||
Email support | |||
User guides | |||
Dedicated customer success manager | |||
Service delivery manager | |||
Personalized implementation & onboarding (on-site & remotely) | |||
Dedicated training (on-site or remotely) | |||
Analytics consulting | |||
Custom development & integrations | |||
24/7 monitoring and incident handling | |||
Support team's business hours | New Zealand (GMT+13) | Europe (GMT+1) and US Eastern Time (GMT-5) |
|
Support response time | avg. 1 business day | 4 hours | |
Cloud SLAs | |||
Privacy & security compliance | |||
Full data ownership | |||
GDPR compliance | |||
HIPAA compliance | depends on your infrastructure | ||
Cloud data residency | Germany | selected data center: Germany, the Netherlands, Singapore or the US | |
Private cloud data residency | one of 58 Azure regions around the globe | ||
On-premises data residency | depends on your server location | depends on your server location | |
Data security | |||
Full server redundancy | depends on your infrastructure | ||
ISO 27001-certified data centers | depends on your infrastructure | ||
SOC 2-certified data centers | depends on your infrastructure | ||
External security audits | last in 2014 | last in 2014 | yearly |
SAML integration | paid plugin | ||
Password policy | paid plugin | ||
User management | |||
User groups | |||
Companies | |||
Legal entity | no legal entity (community) | InnoCraft Limited (New Zealand) | Piwik PRO Sp. z o.o. (Poland) Piwik PRO GmbH (Germany) Piwik PRO LLC (New York, US) |
Local company presence | unknown | Poland, Germany, the Netherlands, the United States | |
Full-time staff | <10 | 100+ | |
Company's security certificates | ISO 27001 | ||
Official partners | Microsoft, EY, agencies & system integrators around the globe |