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Enterprise Tag Manager vendor comparison: Which TMS should you choose?

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There are some tag management systems which pride themselves on being an “enterprise tag manager”. They give you a list of some functionalities, services, and nice pictures, but you may still be wondering what makes them different from non-enterprise tag managers.

In this blog post, I’d like to show you what actually makes a tag manager an enterprise-ready solution. Then we’ll proceed to a comparison of enterprise tag manager vendors. Based on that information you should be able to determine which platform is the most suitable for you and your organization.

Why do you need a tag manager in the first place?

Sometimes the development team may need weeks or even months for a development cycle. This is unacceptable if you need to track something or implement a campaign in short order. Tag managers make it easy to manage tags on your properties without engaging the IT department.

While free tag managers will work just fine for small businesses, mid- and large-sized organizations need something more:

  • Customer Support – Enterprise solutions offer advanced support, a dedicated account manager, technical and user training, and much more. You don’t have to look all over the Internet for advice when you run into a problem.
  • Privacy and Data Ownership – Every enterprise-grade organization struggles to keep track of the mountain of regulations around the world. You risk costly fines and damage to your company’s reputation – no serious business can let this happen. Your tag manager should provide you with privacy features and full control over your data.
  • Tag Support and Scalability – An enterprise solution offers a wide range of integrations and is flexible enough to allow custom integration with third-party tools. It should support all digital marketing technologies.
  • Adjusted for Mobile – We hear a lot about the mobile era. This is still “the big thing”, so your tag manager needs to support mobile apps and technologies. Each operating system requires its own set of development libraries, but free TMSs give you very limited mobile support.

Let’s have a look at the major players in the enterprise tag management field.

Free Comparison of 5 Enterprise-Ready Tag Management Systems

Get to know the 40 key differences between Google Tag Manager, Tealium, Adobe Dynamic Tag Management, Ensighten & Piwik PRO:

Download FREE Ebook

Google Tag Manager

Google introduced its own TMS back in 2012. It is the most frequently chosen solution and has captured almost 92% of the market. It allows its users to rapidly test and deploy new tags, as well as maintain existing tags and implement new ones.

GTM is so popular among website owners because of its freemium model, clear interface, and the fact it works great with Google Analytics (which is presently the most popular web analytics software available). It offers range of inbuilt tag templates, debug mode, as well as service of synchronous and asynchronous tags.

Google Tag Manager Dashboard

Strengths

It is simple to install and use because of its built-in templates. It supports custom JavaScript tags if no pre-made template is available. You can easily test deployments before publishing live. Of course, this is the solution of choice for Google products.

Downsides

GTM collects data about your tags, which may give rise to privacy and security concerns for enterprises and other organizations handling sensitive data. It also does not support the use of synchronous tags, and thus does not provide tag templates for A/B testing tools like Optimizely.

Piwik PRO Tag Manager

Available in Cloud and On-Premises versions, Piwik PRO Tag Manager is offered with integrated privacy features. It allows users to quickly and efficiently deploy, modify and manage tags across a range of sites and applications with minimal technical expertise.

In addition to standout features, Piwik PRO Tag Manager has been designed with a wide range of other easy-to-use features. As a part of the Piwik PRO web analytics suite, it can be easily integrated with Cloud and On-premises analytics. Preset templates make it easy to implement a range of actions including content tracking, event tracking, custom dimensions and variables.

Piwik PRO Tag Manager dashboard

Strengths

There is an Opt-out/Do Not Track option available at the individual tag level to make sure all tags are privacy compliant regardless of the tool they come from. Moreover, Piwik PRO offers debug mode in both desktop and mobile versions. Another nice feature is white-labelling, so you can customize the user interface to establish your corporate identity.

Downsides

Piwik PRO Tag Manager is a brand new solution, so there are few resources outside the official website and blog, which may be problematic for novice users. There is also no changelog, so you cannot revert to any previous versions that have been published.

Tealium iQ

This tool was established in 2008 in the USA as one of the first enterprise tag managers. In 2014, it was announced in Inc. 500’s as one of the country’s fastest-growing private companies. Hundreds of top brands worldwide rely on Tealium to seamlessly manage their digital marketing deployments.

Organizations using Tealium can improve their ROI by boosting the performance of their existing marketing programs, improving marketing efficiency and reducing IT friction and costs. The company has also introduced two other products to its cloud – AudienceStream and DataAccess.

Tealium Tag Manager dashboard

Strengths

Tealium, just like Piwik PRO, provides its customers with opt-out choices and supports Do Not Track preferences. It retains the trust of customers due to its rapid growth over the past few years coupled with high quality of services and support. Its integration ecosystem includes almost 1000 digital vendors.

Downsides

Pricing of Tealium is significantly higher than in other solutions like Piwik PRO. However, Tealium seems to have some usability issues. It is much less intuitive than other tools and is considerably more complex and hard to learn compared to GTM and Piwik PRO.

Adobe Dynamic Tag Manager

Dynamic Tag Manager offered by Adobe is available to every customer of Adobe Marketing Cloud for free. It was created to manage tags and data distribution on your web properties. It allows you to manage tags across all of your sites regardless of the number of them.

Adobe DTM dashboard

Strengths

The User Interface is robust and easy to navigate. If you work with other Adobe products, DTM manages those tags extremely well.

Downsides

The tool requires some technical know-how regarding JavaScript. It provides tag templates only for other Adobe Tools and makes it harder to implement other popular marketing tags like GA and Piwik Events. It does not support Opt-Out and Do Not Track features. Not recommended if you are using a lot of tags and tools outside Adobe Marketing Suite.

Ensighten

Ensighten serves tags dynamically, as visitors interact with your website, enabling easy personalization. It provides its users with full control over the deployment and optimization of marketing technologies.

Ensighten Tag Manager screen

Strengths

It works on any device and platform – desktop, mobile, video and more. It is adjusted for collaborative environments requiring technical flexibility and high availability.

Downsides

Just like Adobe DTM, it does not support Opt-Out and Do Not Track features. Ensighten is available exclusively as a SaaS deployment. Thus it is not recommended for data-sensitive industries. It lacks many popular triggers and conditions present in other tools like Piwik PRO TM and GTM.


Get to know the 40 key differences between Google Tag Manager, Tealium, Adobe Dynamic Tag Management, Ensighten & Piwik PRO.

Download Tag Manager Vendor Comparison

The following topics are covered inside:

  • Data Collection Flexibility and Privacy
  • Supported Tags and Tag Templates
  • Triggers & Conditions
  • Supported Variables
  • Testing & Debugging
  • Flexibility, Limits and Customization

Author:

Karolina Gawron, Content Marketer

Content manager at Piwik PRO

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