Business vs. Enterprise plans: Detailed comparison
Unified analytics, consent management, and data activation – built for European privacy standards. Select the plan that fuels your growth while safeguarding users’ trust.
Plan: | Business | Enterprise | ||
---|---|---|---|---|
Data Fundamentals | Trusted Insights | Secure Intelligence |
Platform & Infrastructure
Monthly action limit | Up to 2M | From 1M to 100M | From 1M to 500M | Starting from 2M with no upper limit |
Public Cloud | EU-operated hosting in Sweden | Selected data center: Germany, Netherlands, EU-Sweden, US or Hong Kong | Selected data center: Germany, Netherlands, EU-Sweden, US or Hong Kong | Selected data center: Germany, Netherlands, EU-Sweden, US or Hong Kong |
Private Cloud | Multiple global data centers, including EU | |||
Tag Manager | ||||
Data activation limit | 300 profiles/month | 1,000 profiles/month | 4,000 profiles/month | Unlimited |
Data retention | 25 months | 25 months (extendable) | 25 months (extendable) | 25 months (extendable) |
Access to raw data: API only | ||||
Raw data export (BigQuery, S3, Blob, SFTP) | Optional add-on | Optional add-on | Optional add-on | Optional add-on |
Consent Management Platform
Cookie solution domains | 1-20 (based on config) | 5 | 10 | 15 |
Scanned subpages | Up to 5,000 | Custom | Custom | Custom |
Analytics & Reporting
Report data export to CSV | ||||
Metasites | 2 | Unlimited | Unlimited | Unlimited |
Conversion attribution reporting | ||||
Scheduled reports | 1 | 5 | Unlimited | |
Organizable folders | ||||
User flow reporting | Up to 4 steps | Up to 5 steps | Up to 7 steps | Up to 10 steps |
Site speed reports | ||||
Goal conversion reports | ||||
Customizable dimension grouping | 5 | 10 | 20 | |
Technology reporting (devices, OS, browsers) | ||||
Custom reports & dashboards (per website) | 50 | 75 | 150 | Unlimited |
Audience segmentation & filtering | ||||
Report alerts based on changes in metric values | 3 | Unlimited | ||
Dashboards & reports shareable across teams | ||||
Product analytics | ||||
Mobile analytics | ||||
E-commerce tracking | ||||
Real-time reports lookback period | 30 minutes | 2 hours | 12 hours | 24 hours |
Single-page application (SPA) tracking | ||||
Custom report editor | ||||
Drag & drop editor | ||||
Custom dimensions (per website) | 40 | 160 | 240 | 400 |
Calculated (custom) metrics | 1 | 2 | 10 | Unlimited |
Annotations (notes attached to report dates) | 4 | Unlimited | Unlimited | |
Tracker debugger (examines your tracking setup) | ||||
PDF exports | ||||
Advanced funnel reporting | Up to 4 steps | Up to 5 steps | Up to 7 steps | Up to 10 steps |
Integrations
Google Ads (number of connected accounts) | 1 | 3 | 5 | |
Google Search Console | ||||
Looker Studio | ||||
CMS | ||||
BI and data visualization tools | ||||
Consent management platforms | ||||
Web API & mobile SDKs | ||||
A/B testing tools |
Security & Compliance
Compliance with GDPR, CCPA, LGPD and more | ||||
BAA for HIPAA compliance | ||||
100% data control | ||||
ISO 27001 certification | ||||
SOC 2 certification | ||||
Data anonymization | ||||
Single Sign-On (SSO) | ||||
Two-Factor Authentication (2FA) | ||||
No third-party data sharing | ||||
Permission management for user groups | ||||
SLA: Gold | Optional add-on | Optional add-on | ||
SLA: Platinum | Optional add-on | Optional add-on | Optional add-on |
Support & Services
Support | Email only | 48h response time | 24h response time | 8h response time |
Dedicated account manager | ||||
Implementation & onboarding | Optional add-on | Optional add-on | Optional add-on | Optional add-on |
Product training | Optional add-on | Optional add-on | Optional add-on | |
Analytics consulting | Optional add-on | Optional add-on | Optional add-on | Optional add-on |
99% uptime guarantee | ||||
Custom contracts | ||||
24/7 service monitoring |
Ready to power your marketing with reliable data?
No more choosing between insights and compliance. Talk to our team about your specific analytics needs or sign up for the free trial today!
FAQ
What is the difference between the Business and Enterprise plans?
The Business plan is built for growth-focused teams and organizations that require more than basic analytics.
The Business plan includes:
- Four modules: Analytics, Consent Management, Tag Manager, Data Activation
- Up to 2 million monthly actions
- 25 months of data retention
- EU-operated hosting in Sweden
- Full compliance with GDPR, CCPA, LGPD and more
- Integrations, support or implementation services as add-ons
The Business plan starts at just €35 per month, with the final monthly price depending on the number of domains you manage and how much data you collect. Check our calculator to determine your final Business plan price.
The Enterprise plan offers deeper analytics, data activation and governance capabilities to better suit organizations with complex needs that must follow strict privacy requirements.
The Enterprise plan includes:
- Four modules: Analytics, Consent Management, Tag Manager, Data Activation
- From 1 million up to 4 billion monthly actions
- 25+ months of data retention
- EU-operated hosting in Sweden
- Private cloud hosting
- Full compliance with GDPR, CCPA, LGPD and more
- HIPAA compliance ensured by customizable business associate agreement (BAA)
- Personalized implementation, onboarding, and product training
The Enterprise plan starts from just €366 per month when billed annually and offers three tiers, with each building upon the capabilities of the previous one.
Visit our pricing page for more details.
How are actions counted in Piwik PRO Analytics Suite?
Actions in Piwik PRO Analytics Suite include visitors (or users of your product or app) doing something that is tracked, as well as background tasks performed by the platform.
The most common examples of actions are the following:
- Page view: a visitor visits a page
- Download: a visitor downloads a file
- Outlink: a visitor clicks the link to an external website
- Search: a visitor uses your internal search engine
- Custom event: a visitor performs a custom event
- Goal: a visitor completes a goal
- Loading a tag manager container
- Loading a consent manager window
- Uploading a line item
- Sending an API request
Find out more about how to calculate your number of actions.
How will I know how many actions I’ve used?
Log in to your account, open the menu, and navigate to Administration > Account > Subscription to get an overview of how many actions you’ve used.
What happens if I exceed my limits for actions and/or domains?
If you go over the limits in your plan, we’ll charge an overage fee based on your pricing plan. We calculate and invoice overages at the end of each billing cycle.
If the overages are frequent or significant, your subscription may be automatically upgraded to a higher plan that better fits your usage.
What if I keep using the service after going over my limits?
If you continue using the service after exceeding your limits, we’ll consider that as acceptance of the overage fees or the upgraded plan. Either way, you’ll be billed accordingly.
You can always check your usage and plan details in your account.
How does the free trial work?
You start the trial by filling out the registration form at the top of this page.
You’ll get a confirmation email – just click the link to verify your account and set your password. After that, you can log in and follow a short guided onboarding to help you set up your account.
The free trial lasts 30 days, and you have the option to upgrade to a paying Business account at any time during your trial.
What happens after the free trial ends?
As the end of your trial approaches, we’ll remind you to make a decision. If you haven’t upgraded by the end of the 30 days, your account will be deactivated – but you’ll still have 7 more days to upgrade.
After that, your account and data will be permanently deleted.
Do I need to provide credit card details to start?
No, you don’t need to provide credit card details to start your Business plan trial.
However, to continue using the Business plan outside of the trial period, you will need to provide credit card details before your trial ends.
What do you mean by “domain(s)”?
When we talk about “domain(s)” in our pricing, we mean root domains.
A root domain is the main part of your website address. It doesn’t include any subdomains (like “www.” or “blog.”) or specific pages. For example, if your website is at http://www.example.com/en, the root domain is example.com.
This is the domain you add to the Cookie Information Consent Management Platform (CMP). The number of root domains you add determines your price.
How is the price of Piwik PRO Analytics Suite calculated for the Enterprise plan?
The price of Piwik PRO Analytics Suite depends on many factors, including:
- The number of modules
- Your monthly limit of actions
- Your preferred hosting option
- Your chosen SLA package
Contact us to get a quote for your Enterprise setup.
What security measures does Piwik PRO employ?
Piwik PRO’s security features include:
- ISO 27001 certification
- SOC 2 type II certification
- Regular external security audits
- Ability to create granular access permission levels
- Guaranteed uptime with 99% SLA
- Application security
- Secure hosting options
and many more. Read more about our privacy and security standards.
Does Piwik PRO sign a business associate agreement (BAA)?
Piwik PRO signs a BAA in the Enterprise plan, making it a suitable option for organizations that must comply with HIPAA. Check out how Piwik PRO keeps you aligned with HIPAA.
Can I change to a different plan at a later point?
Yes, but not during your current subscription period. You can switch plans when your billing cycle ends – whether that’s monthly or yearly. For example, if you’re on an annual plan, you can choose a different plan when it’s time to renew, but not in the middle of the year.
If you’re unsure about timing or costs, reach out to us – we’ll be happy to answer your questions.
Can the pricing change?
Yes, subscription fees may change over time.
- Prices are automatically adjusted by 4% every year on your subscription anniversary.
- We may also update our pricing at other times; however, we’ll always provide you with at least 30 days’ notice.
- If you add new domains or apps during your current billing period, we’ll charge you a pro-rated amount for the rest of the term. After that, they’ll be part of your regular subscription.
Your subscription renews automatically unless you cancel at least 30 days before the end of the current term.
How is my subscription billed?
Your subscription is billed in advance, either monthly or yearly, depending on the plan you select.
- If you pay by credit card, you can choose monthly or yearly billing.
- If you pay by bank transfer, yearly billing is required.
You’ll need to provide up-to-date payment details when you sign up. We’ll charge your card or send an invoice once your subscription is active.
For bank transfers, payment is due within 30 days. You can update your payment details at any time through the platform or by contacting us.
What payment methods do you accept?
We accept the following payment methods:
- Credit card (default option)
- Bank transfer (yearly billing only, available upon request)
We cover all transaction fees for credit card payments. For bank transfers, you’ll need to cover any transaction costs.
You can change your payment method through your account settings or by contacting us.
Are there any Piwik PRO representatives in my country/region?
Most likely – yes. Even if we don’t have an office in your region, we may have nearby business partners who can support you at each step of your journey with Piwik PRO Analytics Suite. To get more information, check our partner directory.