Users who are visiting your website. If a visitor generates more than one visit, we can consider the label of returning visitor.

Most analytics tools set cookies for all visitors to later identify new and returning visitors.

Metrics associated with visitors:

  • Visits/sessions
  • Page view
  • Average pageviews per session
  • Average time on page

Read more about how to keep your visitors in our blog post: Exit intent pop-ups: ins and outs of keeping visitors on your site


  • first party data

    First-party analytics without consent: Your Digital Omnibus compliance guide

    The Digital Omnibus is the European Commission’s simplification initiative to modernize the EU’s digital rulebook and reduce consent fatigue. The framework would enable first-party analytics without consent when specific criteria are met, ending years of uncertainty about the use of legitimate interest for web statistics.

  • University website personalization: First-party data strategies for student recruitment and retention

    University websites receive millions of visits annually from diverse audiences – prospective students, admitted students weighing their options, current undergraduates, graduate students, parents, alumni, and faculty. Yet most institutions serve identical content to all these visitors, missing critical opportunities to engage each audience with relevant information.