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Account Manager with German

  • Wrocław
  • 7000 - 11000 PLN net (B2B) + bonus

You have an opportunity to join our team as an Account Manager and to have a real impact on the shape of Piwik PRO Analytics Suite, developed with care and attention right here in Wrocław. We show each step of the way that we are privacy and security experts. We’re looking for someone who wishes to work with us and advocate for better data privacy.

You’ll have challenges such as interacting daily with Piwik PRO customers and the possibility to cooperate with numerous teams in the company such as marketing, development groups and management. We promise to make space for your ideas and implement them as quickly as possible.

In 2018, the Deloitte Technology Fast 50 CE ranking placed us 20th among the fastest growing companies in Central Europe. Interested in helping mold the future of Piwik PRO with us? Read on!

Your responsibilities include:

  • Establishing long-term relationships with clients and maintaining our high standards of customer service
  • Identifying and analyzing client needs plus advising on product functionalities and use cases
  • Being the escalation point-of-contact for other relationship and business issues
  • Generating new sales opportunities using your existing accounts and building new relationships inside the client’s organization
  • Preparing sales offers, negotiating contracts and closing agreements according to specific sales plans
  • Ensuring on-time renewals and creating expansion opportunities
  • Developing and conducting activities aimed at increasing sales efficiency
  • Actively collaborating with customer success and product teams

We expect you to:

  • Have a proficient level of business German & a very good command of English
  • Possess at least 2 years of experience selling enterprise software to corporate clients or similar experience in account management (including Customer Service)
  • Quickly grasp technical concepts and be willing to get to know our product
  • Be highly communicative, have negotiation skills, feel comfortable during presentations and possess a sixth sense of building great relationships with customers
  • Have an ability to handle difficult client situations and achieve a positive result for both parties
  • Be independent and have exceptional time management skills
  • Have practical knowledge of Salesforce, HubSpot or other top CRM platforms as well as hands-on experience with marketing tools
  • Be ready (and even excited!) to travel and represent the company at industry events

It will be great, if you also:

  • Have knowledge in the area of digital marketing, including experience in web analytics and marketing tools

Compensation:

  • 7000 – 11000 PLN net on B2B VAT invoiced contract
  • Bonus for achieving renewal targets and account expansion

Wondering what’s in it for you?

Internal trainings

Get a thorough understanding of our product, polish your technical and soft skills.

Self-development budget

Attend online courses, conferences and get certificates that will boost your career.

Private health insurance

LUXMED healthcare plan has your back whenever you need it.

Lots of space to get involved

Share your ideas, join cross-team initiatives or find your own way to contribute!

Flexible work conditions

Remote work plus lots of space for other arrangements to fit work around your life.

Apply now

    Clearcode Group, with its headquarters at św. Antoniego 2/4, 50-073 Wrocław (Clearcode S.A. and Piwik PRO Sp. z o.o.), is Data Controller. We collect your data to be processed for the purposes of recruitment and future recruitment, if you give us clear and voluntary consent to do so. Data is stored for a maximum period of 36 months. You have the right to access and correct your personal data. Your consent may be withdrawn at any time by sending an email to gdpr@clearcode.cc. More information can be found on our Privacy Policy page.