A session is a visit to your website or app from a single visitor. It consists of events like page views, downloads, outlinks, custom events, goal conversions, ecommerce conversions, and so on. A single user can open multiple sessions, which can occur on the same day or over several days, weeks, or months. Once one session ends, a new session can start.

There are a few scenarios that lead to the splitting of one session:

  • Time-based expiration, which happens after 30 minutes of inactivity.
  • Campaign change, which occurs when a user arrives through one campaign, leaves, and then returns through a different one.

You can read more about sessions in this article from our help center: What is a session and how is it counted?


  • The combined benefits of using Piwik PRO and Cookie Information Consent Management Platform

    The combined benefits of using Piwik PRO and Cookie Information Consent Management Platform

    If you’re using Piwik PRO for privacy-friendly analytics, you’re already ahead in responsible data practices. But if you’re still relying on a basic consent manager, you could be missing opportunities to improve compliance, capture better data, and simplify your team’s workload. That’s where the combination of Piwik PRO and Cookie Information CMP comes in. This…

  • GDPR

    Global data centers: secure, GDPR-compliant analytics hosting with Piwik PRO

    As digital privacy regulations tighten and performance expectations rise, organizations are rethinking how and where their analytics data is hosted. Data centers play a central role in this shift, providing the infrastructure that powers secure, compliant and high-performance analytics solutions across the globe. Piwik PRO makes it easy to align your data strategy with local…