Sales-qualified lead (SQL)

A sales-qualified lead (SQL) is a prospective customer that expresses interest in purchasing your company’s product or service. SQL refers to one of the Customer lifecycle stages describing the user’s relationship with your company.

SQLs have moved through the sales pipeline and converted from a Marketing qualified lead (MQL). They have shown a buying intent, meaning they have a high potential to convert to paying customers.

Sales-qualified leads must meet pre-established criteria set forth by the sales teams to ensure they only spend time and resources on leads most likely to convert. But the exact qualifications for an SQL will vary depending on the company’s size, industry, and offerings.

Typically, an SQL will have the following:

  • The budget to purchase your offerings.
  • Buying power or authority to influence decision-makers within their organization.
  • A need for your products or services.
  • Sufficient urgency to buy from you.

Data about SQLs and other types of leads can be stored in a CRM. Their profiles can be enriched with more information, such as behavioral data from analytics.

Tracking SQLs gives you insights into how your marketing strategy is performing, what brings users in, and how often your sales team closes SQLs. Getting consistent leads can help your brand market and sell more efficiently. You can learn how to better tailor your messaging to prospective leads based on their interest.


  • Duga Digital - success story - blog

    How Oxford Online Pharmacy increased data volume by 15% with Duga Digital and server-side Piwik PRO Analytics

    Duga Digital’s success story appears as part of our Partner Spotlight series. Oxford Online Pharmacy (OOP) is a family business going back three generations to 1925. Employing experienced pharmacists and healthcare professionals, OOP is committed to translating the values and heritage of the Oxfordshire-based bricks and mortar chemists, online.

    Read more

  • What is PII, non-PII, and personal data? [UPDATED]

    Personally identifiable information (PII) and personal data are two classifications of data that often confuse organizations that collect, store and analyze such data. Both terms cover common ground, classifying information that could reveal an individual’s identity directly or indirectly. PII is used in the US, but no specific legal document defines it. The legal system…

    Read more