Session analytics is a method of tracking and analyzing user interactions on a website within a specific timeframe (typically 30 minutes) known as a session.

It aggregates various user actions or “hits” (like page views, clicks, and form submissions) into sessions, providing a comprehensive view of user behavior during each visit. This approach, used by platforms like Universal Analytics and Piwik PRO Analytics Suite, remains valuable for understanding user intent, tracking marketing performance, and ensuring accurate, privacy-friendly data.

Despite the rise of event-based analytics in tools like Google Analytics 4, session-based analytics is crucial for consistent and reliable measurement across different devices and browsers.

The essential use cases for session-based analytics include:

  • Omnichannel marketing: It helps you analyze user interactions across various touchpoints and channels, providing insights into traffic sources and performance.
  • User journey analytics: It allows you to track individual user visits separately, offering accurate conversion reports and insights into user intents and behaviors.
  • Accurate data and control: It ensures reliable data despite browser differences and short cookie lifespans, maintaining accuracy and compliance with privacy regulations like GDPR.

To learn more about the distinction between session- and event-based analytics and the practical applications of the two methods, read these posts:


  • Cross-platform tracking with Piwik PRO

    Cross-platform analytics: Deep dive into benefits for various businesses

    SUMMARY Users no longer follow a neat and organized path when interacting with products and services. The customer journey is much more complex than it used to be. Visitors use different platforms, often switching between native apps, mobile apps, and desktop browsing as they progress toward becoming clients. For instance, customers could begin on the…

    Read more

  • 25 years of digital analytics with Brian Clifton: Being data-informed, not just data-driven

    As organizations increasingly rely on data in their business decisions, the challenges of ensuring data accuracy, consistency, and ethical collection are becoming more and more important. Along with understanding the audience’s needs, supporting collaboration between teams, and securing privacy compliance, these challenges have evolved into data collection and analytics priorities.  Let’s dive into the third…

    Read more