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Average order value (AOV) measures the average value of every order placed over a defined period. It drives key business decisions such as advertising spend, store layout, and product pricing. This metric is calculated by dividing the revenue by the number of orders.
AOV is defined by sales per order, not sales per customer. It means that although one customer may return multiple times to make a purchase, each order would be counted separately.
Summary The European energy and utilities sector is changing quickly. Customers expect smooth digital experiences, personalized communication, and easy access to their data. At the same time, regulators continue to tighten privacy and security standards across the EU. For marketing teams, this creates a familiar dilemma – how to deliver relevant, data-driven experiences while staying…
Our Customer Data Platform module is now called Data Activation, reflecting a fundamental shift from data collection to outcome-driven action. We’re changing more than just a name – we’re refocusing on what truly matters: turning behavioral insights into immediate business results.
