Published: December 18, 2014
Updated: February 5, 2018 Author Maciej Zawadziński
Category Intranet Analytics
An effective intranet analytics strategy is crucial to the success of modern intranet platforms such as SharePoint, Plone, Confluence, Liferay and ThoughtFarmer. Implemented effectively, it can provide actionable insights into employee behaviour. You can use this data to boost employee productivity, to ensure that content is compelling and relevant and to empower employees who deserve it.
The best practice is to establish a measurement strategy around critical success factors. Agree on intranet analytics data, such as the number of created new docs, page contributions, user interactions, total page views and logins, and communicate this to the workforce. Then, conduct a quarterly audit of how the intranet is being used and make data-driven decisions to boost productivity and motivate the workforce.
Here’s four ways your business could benefit: