Data retention is the practice of storing and managing data and records for a designated period. Businesses need to develop and maintain data retention policies specifying what data should be stored or archived, where, and for how long. Once the retention period for a particular data set expires, it can be deleted or moved to another storage.

Specifically, a data retention policy should include the following information:

  • The types of data your company collects, from whom, and where the collection happens.
  • How long you’ll keep each piece of data, in what format, and for what reason.
  • The laws and regulations that apply to the collected information and how your company ensures compliance.
  • Details on the storage, security, and backup of information.
  • How your organization disposes of the data and how customers can request deletion of their data.
  • Responsibilities for different policy elements and what to do in case of policy violations or data breaches.

The primary purpose of a data retention policy is to ensure proper data management under the relevant regulations, as well as to enhance efficiency within your organization and reduce costs and security risks.

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