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Your Most Burning Questions About GDPR Answered. Part 3/3
In this series of articles we tackle issues related to GDPR and governments, charities, SMEs, and more. Read on to learn how to prepare your business for the changes the new Regulation is bringing. The rest of the series can be found here:Your Most Burning Questions About GDPR Answered. Part 1/3Your Most Burning Questions About…
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How to capture the whole customer journey when dealing with secure member areas
In this article we guide you through all the important aspects of tracking user activity in post log-in areas of your website. One of the most important goals of today’s marketers is to capture their clients’ customer journey from start to finish. The term customer journey has become even more popular than content marketing and…
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Welcome to the Updated Piwik PRO Analytics Suite 6.0.0
Another month, another upgrade. We’re happy to share the news that Piwik PRO Analytics Suite has been updated to version 6.0.0. The official release to our customers took place on April 18, 2018. Following the old saying There’s always room for improvement, our team is continuously working to refine our products. Some of the updates…
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Web Personalization – Unlock Its Full Potential
Website personalization, first thought of as hype and just another marketing buzzword, has proved to be a sound strategy delivering significant benefits to organizations operating in the digital landscape. It’s not a choice anymore. Instead, it’s become a standard path to higher conversion rates, enhanced customer experience, and improved engagement. But what, exactly, are we…
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Case study: Mapping the customer journey in the banking industry with Piwik PRO
Despite initial scepticism and concerns, banks and financial institutions have followed the trend and incorporated web analytics into their strategy. Their reluctance is justifiable, because it involves concern for the privacy and data security of their clients. Another layer of complexity comes with the stringent and dynamic regulatory landscape, where GDPR and ePrivacy are giving…
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Web analytics for remarketing – 4 key steps to follow off and on-site
If you operate within the digital ecosystem, you’re probably familiar with the problem of lost visitors, customers or subscribers. It might even be your biggest bugaboo. These visitors interact with your site, put items in the cart, and suddenly they’re gone. They disappear just before the finishing line, conversion. Does this mean they are lost…
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Web Analytics in China: How to Overcome Data Loss and Latency
Chinese Internet regulations, also known as The Great Firewall, are a controversial topic. It has a major impact on the way online companies do business in China, where both local and foreign companies must cooperate with the authorities to ensure compliance. Google is one of the companies that have been most strongly impacted by The…
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