Cookie syncing (or cookie matching) is a process that synchronizes cookies and shares user information across different platforms so that every platform involved in an ad transaction has a common understanding of the audience.

Cookies are domain-specific, meaning cookies created by one domain (e.g., publisher1.com) can’t be read by another domain (e.g., ad-tracker.com).

When an AdTech platform’s tag is added to a website, it can create a cookie under its domain and save it to the user’s device by sending a request from the website to its server. However, this cookie is specific to the AdTech company’s domain and would differ from those created by the website and other AdTech companies.

This makes it difficult for AdTech companies to identify the same user across different domains (aka websites). User identification is needed for behavioral ad targeting and many other essential advertising processes.

The solution lies in cookie syncing. It’s a process whereby unique user identifiers stored in Cookies are matched between advertising systems, e.g., AdTech platforms, to identify the users and exchange information about them.

The main goal of cookie syncing is to recognize users across different sites, also known as cross-site tracking. Identifying a user across the web allows advertisers to improve ad targeting, display ads to audiences they’ve created in a Data management platform (DMP) , run frequency capping, and measure and attribute impressions, clicks, and conversions.

This cookie-syncing process is carried out by most advertising technology platforms, such as:

  • Ad networks
  • Demand-side platforms (DSPs)
  • Data-management platforms (DMPs)
  • Ad exchanges
  • Supply-side platforms (SSPs)

  • Navigating the Norwegian E-Com Act 2025: How it Impacts Web Analytics and What Steps You Should Take

    The Norwegian Electronic Communications Act, commonly known as the E-Com Act, is a fundamental legislation governing electronic communications targeting Norwegian audiences.  As of January 1, 2025, significant amendments have been introduced, particularly concerning cookie guidelines and user data collection.  These changes aim to enhance user privacy and align Norway’s regulations with broader European standards, such…

    Read more

  • Customer Data Platform is now available for all Piwik PRO users

    The Core plan for Piwik PRO Analytics Suite now includes a Customer Data Platform (CDP). Our CDP is designed for businesses of all sizes, offering the opportunity to explore its capabilities without any initial investment and the flexibility to grow alongside your business needs.  With Piwik PRO Core, you can use an all-in-one integrated data…

    Read more