Custom channel grouping

Effective data analysis requires attributing all traffic sources to a successful channel setup. In analytics, you can set up both default and custom channel groupings.

The default channel groupings in Google Analytics are: Direct, Paid Search, Organic Search, Referrals, Email, Display, Social, Affiliates, Other Advertising and Other.

Custom channel grouping is a rule-based grouping of marketing channels that is applied to standard reports in analytics. This option gives you the ability to create a fully customized group of channels. Thus, custom channel grouping allows for advanced tracking. For example, you want to segment ‘newsletter’ traffic into a different channel bucket from standard ‘email’ traffic, since those users may behave differently. In such a case, you can create a custom channel grouping that will apply channel definitions to all existing data into the right bucket.

When you create a new custom channel grouping, you can apply it retroactively to see historical data. When you edit a default channel grouping, you cannot apply it retroactively. This is a major advantage of creating a custom channel grouping instead of just editing the default one.

Custom channel grouping allows for:

  • Reporting the performance of marketing channels much more accurately
  • Making analytics reports much easier to understand

When should you create and use custom channel grouping?

  • You want to report the performance of a marketing channel via several different referrers
  • You are using a user-defined medium and/or user-defined traffic source
  • At least one of your marketing channels consists of varying traffic sources

Learn more:


  • Piwik PRO vs. Google Analytics for Shopify: A comparison

    If you’re running a Shopify store, your analytics tool should do more than just count visits, it should give you complete, accurate data you can use to grow. While Google Analytics 4 (GA4) remains a popular default, many merchants discover its limitations too late: missing transactions, inconsistent reporting, lack of flexibility, and difficulty activating data…

  • Introducing Piwik PRO app for Shopify: Advanced analytics with built-in CDP

    We’re excited to introduce the Piwik PRO app for Shopify. This powerful analytics solution helps you understand your customers, optimize campaigns, and make better business decisions with accurate, unsampled data. Get up and running in minutes and start tracking the full customer journey across devices and sessions. With a built-in Customer Data Platform (CDP) included…